This Privacy Policy explains how Ken Sorrell (“we,” “us,” or “our”) collects, uses, and protects information when you visit sorrell.info (the “Site”).
Information We Collect
We may collect the following types of information:
- Usage data: Pages visited, time spent on the Site, referral source, browser type, device type, and IP address — collected automatically through analytics tools.
- Chat interactions: Messages you send through our AI-powered chat assistant are processed in real time to generate responses. We do not store chat transcripts on our servers beyond your active session.
- Contact information: If you provide your name, email address, phone number, or social media handle through the chat intake form, that information may be sent to us via email for follow-up purposes.
How We Use Your Information
- To respond to inquiries and provide requested services
- To improve Site content, performance, and user experience
- To analyze traffic patterns and usage trends
- To serve relevant advertisements
Third-Party Services
We use the following third-party services that may collect data:
- Google AdSense: Serves ads and may use cookies to personalize content. Google’s use of advertising cookies is governed by Google’s Privacy Policy.
- Google Analytics / Tag Manager: Collects anonymized usage statistics to help us understand how visitors interact with the Site.
- OpenAI: Powers the AI chat assistant. Messages are sent to OpenAI’s API for processing. See OpenAI’s Privacy Policy.
- Resend: Used to deliver email notifications when visitors submit contact information through the chat.
Cookies
The Site uses cookies and similar technologies for analytics, advertising, and functionality. Third-party advertisers, including Google, use cookies to serve ads based on your prior visits to this Site and other websites. You can opt out of personalized advertising by visiting Google Ads Settings or aboutads.info.
Data Retention
We retain contact information submitted through the Site only as long as necessary to respond to your inquiry. Analytics data is retained according to the default retention policies of the respective analytics platforms.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete personal data we hold about you. To exercise these rights, please contact us using the information below.
Children’s Privacy
The Site is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact
If you have questions about this Privacy Policy, you can reach us through the contact page or the chat assistant on the Site.